ICDL Workforce


The Teamwork module covers the main concepts and skills needed to work effectively in a team using collaborative tools and platforms.

Effective teamwork requires a group of people to work together to complete a shared goal. However, effective collaboration can be challenging without the appropriate collaborative tools and platforms or the skills to use them. These technologies make it possible for team members to communicate effectively with each other, plan and manage tasks, and store and share information and expertise, from one secure online location.

This module is suitable for any person who works in a team or is preparing to work in a team that uses collaborative tools to achieve their shared goals.

Module overview

Category Skill set
Introductory Concepts
  • Key Concepts
  • Collaborative Platforms
  • Usage and Support
Calendars and Task Management
  • Calendars
  • Task Management
  • Conversations
  • Meetings
  • Webinars
Collaborative Production
  • Storage and Sharing
  • Idea Generation
  • Content Generation