ICDL Professional


The E-Commerce module covers the main concepts of e-commerce and develops an understanding of how to set up, manage and maintain a store on an online platform, a social media platform and an e-commerce marketplace.

From startups to small businesses, right through to huge brands, most companies can benefit from their own e-commerce website, to sell their own services or products.

In today’s competitive and convenience-focused society, consumers are attracted to an efficient online shopping experience, making e-commerce a vital tool for business.

The E-Commerce module is suitable for anyone who would benefit from promoting and selling products or services online. E-commerce offers businesses a whole range of benefits, from marketing opportunities, to increasing product ranges, to generating more sales and with an optimised and well developed website.

Module overview

CategorySkill set
Overview and planning
  • E-Commerce overview
  • E-Commerce business models and planning
E-Commerce infrastructure
  • Online store platform
  • Social commerce platform
  • E-Commerce marketplace
E-Commerce implementation and engagement
  • E-Commerce implementation
  • E-Commerce engagement